Stream Operations has you covered

We don’t take a “one size fits all” approach when it comes to the level of support you require - we are flexible and add value where you need it the most.

Stream helps you work more efficiently by managing key parts of a project, giving you time back to focus on the research.

Fieldwork management

Stream works with businesses on process and policy creation across all areas of running a market research agency. Some examples of the work we do…

  • Internal policy development:  Working with you to develop bespoke processes that are aligned to your business e.g. business continuity planning, flexible working policies through to alignment of ways of working with ISO 20252:2019 and The Research Society’s Code of Professional Behaviour.

  • Team cover:  Operations management or agency support, covering a fieldwork or operations team member if they are away, or with overflow of project work - no training required.

  • People:  We work with you to develop a Talent Lifecycle roadmap for team members, setting accountability measures & processes for key team members across each stage.

  • Technology:  Assisting with the integration of business processes, creating and helping to maintain reports and dashboards, using software such as Salesforce and Employment Hero.

Fieldwork management can be time consuming. A focused approach is critical to ensure a project is successful, and this is where Stream can help.  

If you are a research agency delivering a project, or a company with its own insights team managing an internal deliverable, Stream is here to help.

  • Sample design & screener development

  • Selection and management of the recruitment partner

  • Management of fieldwork logistics

  • Ensuring ethical and privacy standards are maintained

  • Oversees and manages quality control of respondent data

  • Client communication and management (as required)

Business management

Market research management

At the core of Stream Operations is supporting market research agencies with services that add value. Stream also work with clients across a number of areas within market research including…

  • Proposal writing assistance – costs, timings, deliverables, capabilities and compliance.

  • Government tenders - aligning requirements with compliance, data management, capacity, resource management.

  • Market research - Stream has a network of partner insight agencies who provide qualitative & quantitative research, and recruitment companies focused on the delivery of participants for the research (qual and quant), within Australia and internationally across multiple markets.

    Whatever the scope of the project, we can submit a competitive costing proposal for one or all the following, as standalone or as a combination…

    • Recruitment of sample

    • Fieldwork and project management

    • Qualitative and/or quantitative research